BUILD Conversations Online Course

Learn how to build the capability, performance, and results of your team through effective performance and development conversations that motivate and inspire people to deliver outstanding results. Sign up to get first access.

BUILD Conversations – Complete Online Course   

For over 15 years, we have been successfully helping people leaders to deal with some of their most persistent challenges on an individual and group level.

  • How to engage, motivate and develop their team to perform,
  • How to overcome performance challenges with individual performers,
  • How to build a culture of ownership and high performance.

If you currently share any of these challenges with other people leaders then this BUILD Conversations Complete Online Course will help you to Build the Mindset, the Skillset and the Toolset you need to be the leader that your people want and need and to unleash the talent in your team.


Get the Approach & the Skills

Access the structure for great performance and development conversations.

Understand the principles and skills to make these conversations engaging and results focused.

Get the tools and tips to help individuals to own their own performance and development.

BUILD Conversations – Complete Online Course PLUS follow-up 90 minute 121 Coaching Session      

Many participants want to ensure they are making the greatest impact in how they bring their learning into their role. Individual coaching has proven to increase the transfer of the Mindset, the Skillset and the Toolset into practice.

This course option gives you the full BUILD Conversations Online course PLUS a 121 Coaching session where you get the support and coaching in the aspects of your Conversations that you want to enhance most. You also have the option of having your coach observe one of your live conversations and have coaching based on what you actually do in practice. Selecting this course option will give you

  • Personalised support on your priority development areas
  • Option to get individual feedback on your real-life conversations with your team
  • 121 support to develop a personalised development plan for building your skills


Get Coaching Support

In addition to the Approach and the Skills,

Help bring the learning into your world with a coaching session to help apply BUILD Conversations in your context.




BUILD Conversations – Bring BUILD Conversations to your team of People Leaders 

If you are responsible for teams of People Leaders, and you want to build and transform a culture of high performance and ownership throughout the organisation, then speak with us about how to bring BUILD Conversations to your organisation or your division.

We can tailor a programme that combines –

  • Online Learning
  • On the job 121 coaching
  • Practical Learning Lab workshops to practice skills
  • Programme management support to implement the approach across your team of People Leaders
  • Evaluation of the Impact of your programme


Implement BUILD with your People Leaders

Build a culture of high performance and ownership throughout the organisation with support to implement BUILD Conversations across your organisation or division including programme management and on the job coaching with people leaders.

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BUILD Online Course Reviews

I am now more confident in one to ones with my team. Meetings are structured, have a plan. Team member now has ownership. They are prepared when we meet and have actions when we leave. The meeting is much more of a discussion rather than as previously a telling session. Also helping us both understand where they would like to go in the future and what we both can do to help them get there.

Great impact on getting engagement from the team and encouraging their ownership of their own progression. Immediate improvement performance for some, and clear pathway identified for others.

There is a shift on how we coach our staff to get the rewards that they want. This speaks to how we want to manage but got so caught up in the doing instead of trying to change how we do it. We now have the tools & foundation to continue this.